Privacy Policy.

1. Introduction

This Privacy Policy explains how AppsLeap Technologies LLP (“AppsLeap”, “we”, “our”, or “us”) handles information in connection with the electronic store management application (the “App”).

The App is licensed to independent electronic store owners to manage service tickets, sales, employee access, analytics, and customer communications. Store owners operate the App as independent data controllers of their business data.

By using the App, store owners and authorized employees agree to the practices described in this Privacy Policy.

2. Nature of the Service

The App is a business management platform that allows store owners to:

• Manage repair/service tickets
• Maintain sales and inventory records
• Manage employee access and roles
• Send customer communications
• Run promotions and marketing campaigns
• Generate analytics and operational reports

AppsLeap provides the technical platform only. Each licensed store owner independently manages and controls the data entered into the App.

3. Information Collected

The App may process the following types of information entered by store owners or employees:

AppsLeap does not independently collect customer data beyond what store owners input into the App for operational purposes.

4. Purpose of Data Processing

Information processed within the App is used to:

• Track service ticket lifecycle
• Generate invoices and sales records
• Manage employee permissions
• Send automated customer notifications
• Deliver promotional communications (opt-in only)
• Provide analytics and reporting

AppsLeap processes this information solely to provide and maintain the App’s functionality.

5. Promotions and Marketing Communications

Store owners may send promotional messages to customers only after customer opt-in. Store owners are solely responsible for:

• Obtaining lawful customer consent
• Managing marketing lists
• Complying with applicable communication laws

AppsLeap provides only the technical delivery mechanism.

6. Data Ownership and Responsibility

All operational, customer, employee, and sales data entered into the App belongs exclusively to the licensed store owner.

Store owners are responsible for:

• Accuracy of entered data
• Lawful collection of customer information
• Compliance with applicable privacy laws
• Proper use of marketing communications

AppsLeap does not control how store owners collect or use their data.

7. Data Integrity and Platform Responsibility

AppsLeap is responsible for maintaining:

• System availability
• Secure storage infrastructure
• Protection against unauthorized access
• Data integrity within the hosted platform

AppsLeap implements reasonable administrative and technical safeguards to protect stored data from loss, misuse, or unauthorized access.

However, AppsLeap is not responsible for incorrect, incomplete, or unlawful data entered by store owners.

8. Data Sharing

AppsLeap does not sell or share business or customer data for advertising or third-party marketing.

Data may be accessed only:

• By authorized store personnel
• For technical support and system maintenance
• When required by law

9. Data Security

We implement commercially reasonable safeguards including:

• Secure authentication
• Encrypted communications
• Controlled access permissions

No digital system is completely secure, but we continuously work to protect platform data.

10. Data Retention

Data remains stored for as long as the store owner maintains an active license or as required by applicable law.

Store owners control deletion or retention of their business data.

11. Employee Access

Employees access only data permitted by role-based permissions configured by the store owner.

Store owners are responsible for managing employee access and credentials.

12. Third-Party Services

The App may rely on infrastructure providers (such as cloud hosting, email delivery, or analytics tools) necessary for operation. These providers process data only to support the App’s functionality.

13. User Rights

Customers whose data is stored by a store owner should contact the respective store directly regarding:

• Access requests
• Corrections
• Deletion requests
• Marketing preferences

AppsLeap does not independently control customer records.

14. Children’s Privacy

The App is intended solely for business use and is not designed for children under 13.

15. Changes to This Policy

AppsLeap may update this Privacy Policy to reflect platform improvements or legal requirements. Updates will be posted with a revised effective date.