Privacy Policy

This Privacy Policy applies to the use of https://appsleap.com/ (the “Platform”).

1) Collection of Personal Data

We collect your personal data when you use our Platform, avail services, or interact with us during our relationship. This includes, but is not limited to:

• Name, date of birth, address, email ID, telephone/mobile number.
• Identity/address proof documents, if provided.
• Sensitive personal data, collected only with your consent (e.g., bank account details, debit/credit card details, payment instrument data, biometric information such as facial features, etc.).
• Behavioural and usage information such as preferences, transactions, interactions, and activity on the Platform.
• Information shared with third-party business partners whose services you access.

Some services may require you to provide specific information. You always have the option to not provide certain details, but doing so may restrict your ability to use specific features.

If you receive a call or email asking for sensitive data (e.g., debit/credit card PIN, banking passwords), please do NOT share such information. Report it immediately to law enforcement.

2) Usage of Personal Data

We use your personal data to provide and enhance the services you request, including:

• Assisting sellers and business partners in order fulfilment.
• Improving the customer experience.
• Resolving disputes and troubleshooting issues.
• Informing you about offers, products, services, and updates.
• Customising your experience.
• Detecting fraud and illegal activities.
• Conducting marketing research, surveys, and analysis.
• Enforcing terms and conditions.

You may opt out of marketing communications at any time.

3) Sharing of Personal Data

We may share your personal data with:

• Internal group entities, affiliates, and corporate bodies.
• Sellers, business partners, logistics partners, payment providers, reward program operators, etc.
• Third-party service providers who require the information to offer services.
• Government or law enforcement agencies when required by law.

We may also share data to:

• Enforce our Terms of Use or Privacy Policy.
• Respond to complaints or claims.
• Protect our users or the general public from harm, fraud, or illegal activities.

4) Security Precautions

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse.

However, data transmission over the internet is never fully secure, and inherent risks remain. You are responsible for protecting your account credentials, including login and password information.

5) Data Deletion and Retention

You may delete your account through your profile settings or by contacting us using the details provided below.

Account deletion may be delayed if:

• There are pending grievances, claims, orders, shipments, or services.

We retain your personal data for no longer than required for the purpose for which it was collected or as mandated by law.

We may retain anonymised data for analytics and research purposes.

6) Your Rights

You may access, rectify, and update your personal data directly through the Platform’s account settings.

7) Consent

By accessing or using the Platform, you consent to our collection, storage, processing, and sharing of your personal data as outlined in this Privacy Policy.

If you provide data about others, you confirm you have the authority to do so.

You may withdraw your consent by writing to our Grievance Officer. However:

• Withdrawal is not retrospective.
• We may restrict or deny services requiring that information.

8) Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Significant updates may be communicated as required by law.

9) Contact Information

Please contact us for queries, concerns, or requests regarding this Privacy Policy:

Contact Number:9591987138

Email ID:sales@appsleap.com

Address:AppsLeap Technologies LLP 2-108/AHPSO/E/1307, Aparna Hill Park Silver Oaks, Chandanagar, Hyderabad, Telangana, India – 500050